Software Engineer
Daniel Franco
Gameplay Programming • AI Projects • Enterprise Systems
I’m a software engineer with experience across gameplay systems, AI-driven tools, and enterprise support. I enjoy building interactive systems, solving technical problems, and creating projects that feel polished and useful.
Projects
DanielGPT
AI assistant built around my resume and experience, designed to answer questions about my background, skills, and projects.
Impasto
USC Games capstone project where I engineered gameplay systems, item interaction, NPC behavior, and contributed Spanish localization and voice acting.
Fatal Sting
Original game project focused on gameplay programming, systems design, and implementation from the ground up.
Pelota
Team project centered on usability, game feel, and iterative player-focused design improvements.
Monster Haven
Project work involving game design, feature planning, and system-level thinking for a cohesive player experience.
Computer Graphics
Graphics-focused engineering work demonstrating rendering, technical problem solving, and lower-level programming concepts.
Experience
Infosys
Systems Engineer (Client: Lumen Technologies)
2024 - Present
- Provide enterprise IT support and systems troubleshooting for a large telecommunications client.
- Investigate and resolve technical incidents involving network connectivity, system access, and internal applications.
- Collaborate with cross-functional engineering teams to triage issues and escalate complex infrastructure problems.
- Document recurring incidents and operational procedures to improve response efficiency and knowledge sharing.
T-Mobile
Mobile Expert
2019 - 2024
- Built strong knowledge of modern cellular technology, mobile devices, and wireless services.
- Supported customers through account management, troubleshooting, and product guidance.
- Worked in a fast-paced, client-facing environment with performance and sales targets.
Fullerton College Math Lab
Math Lab & Math Tutor
2016 - 2019
- Tutored college-level math courses up to Differential Equations.
- Conducted sessions for Multivariable Calculus courses.
Atlus U.S.A., Inc.
Quality Assurance
2010 - 2011
- Wrote detailed bug reports and re-tested fixes using internal bug tracking workflows.
- Identified gameplay, spelling, graphical, audio, and copyright-related issues.
- Took screenshots used in press publications and received game credits.
Education
BS in Computer Science
University of Southern California
2019 – 2022 | Los Angeles, CA
AS in Computer Science
Fullerton College
2017 – 2019 | Fullerton, CA
Programming Languages
C++ Primary / Game Development C Systems Programming Python AI / Scripting Java Backend / Coursework Lua Game ScriptingTechnologies
Languages
English — Native
Spanish — Native
Japanese — Conversational
Interests
Certification
edX CS50
Computer Science
(by Harvard University, 2023)
edX CS50g
Computer Science Games
(by Harvard University, 2023)
edX CS50AI
Artificial Intelligence with Python
(by Harvard University, 2023)
edX CS50P
Programming with Python
(by Harvard University, 2023)
Contact
Daniel Franco
714-860-8077
dofranco@alumni.usc.edu